Frequently Asked Questions

  • 1. What is Wildcrafting?

    Wildcrafting is the practice of harvesting plants, herbs, and other natural resources from their native environments in a sustainable and ethical manner. It emphasizes respecting the natural habitats and ensuring the preservation of plant species for future generations. By wildcrafting responsibly, it's possible to obtain pure and authentic ingredients while also promoting environmental conservation and biodiversity. This practice is often employed in the collection of various medicinal herbs, including elderberries, to create natural remedies like syrups and tinctures.

  • 2. Are your products natural?

    Yes, our commitment to quality means our products are crafted with only the finest all-natural ingredients. We take pride in providing you with wellness solutions that are free from artificial additives or chemicals.

  • 3. Do You Offer International Shipping?

    At the moment, we primarily offer shipping within the United States. However, please feel free to contact us for inquiries about international shipping, and we'll do our best to accommodate your request.

  • 4. Can I Consume Raw Wildflower Honey if I'm Allergic to Bees?

    If you are allergic to bees, it's crucial to exercise caution when consuming honey. While the risk of an allergic reaction to honey is generally low, there have been rare cases of people experiencing allergic reactions to honey, especially if it contains bee venom residues or bee body parts. These traces can occur if honey is not properly filtered.

    However, most people who are allergic to bees can safely consume commercially processed honey because it is usually highly filtered and does not contain significant amounts of bee venom or body parts. It's important to purchase honey from reputable sources and check labels to ensure it has been properly processed and filtered.

    That being said, if you have a known allergy to bees, it's a good idea to consult with an allergist or healthcare professional before consuming honey or any bee-related products. They can provide personalized advice based on the specific nature and severity of your allergy.

  • 5. Is Elderberry Syrup Safe for Children?

    Elderberry syrup is a popular natural remedy known for its potential immune-boosting properties, and many parents use it for their children. However, it's important to use elderberry syrup safely, especially for children. Here are a few things to consider:

    1. Age Appropriateness: Elderberry syrup is generally considered safe for older children (around 1 year and older) when used in recommended doses. It is often not recommended for infants under 1 year old due to their developing immune systems and the potential risk of botulism from raw honey, which is sometimes used in elderberry syrup recipes.

    2. Proper Dosage: It's crucial to follow the recommended dosage instructions provided on the product label or as advised by a healthcare professional. Dosages can vary based on a child's age and weight, so it's important not to exceed the recommended amount.

    3. Cooked or Commercial Syrups: When giving elderberry syrup to children, it's safer to use commercially prepared syrups that have been properly processed and do not contain raw or uncooked elderberries. Proper processing, often involving cooking the berries, helps eliminate certain natural toxins found in raw elderberries.

    4. Potential Allergies: Some individuals may be allergic to elderberries. It's advisable to introduce elderberry syrup in small amounts initially to check for any adverse reactions before giving a full dose.

    5. Consultation with Healthcare Provider: If your child has any underlying health conditions, is on medication, or if you have any concerns about using elderberry syrup, it's best to consult with a healthcare provider or pediatrician before giving it to your child.

    Always prioritize your child's safety and well-being. Consulting a healthcare professional can provide personalized guidance based on your child's specific health needs and circumstances.

  • 6. Are Your Products FDA Approved?

    Our products have not been approved by the FDA and are not intended to prevent, treat or cure any disease. They are meant to support wellness and promote a healthy lifestyle. We prioritize the safety and quality of our products and follow industry best practices. If you have any specific concerns or questions about our products, please feel free to ask. We are here to provide any information you might need to make an informed decision.

  • 7. How Can I Contact Your Customer Support?

    Our committed customer support team is ready to assist you. Feel free to get in touch with us through email at info@essentialremediesbyev.com or click on the chat button located at the bottom right of your screen for immediate assistance! We are dedicated to providing prompt and useful responses to all your inquiries.

  • 8. What Payment Methods Do You Accept?

    We currently accept Visa, Mastercard, Discover, American Express & Cash on Delivery/Pick Up.

  • 9. Do You Have a Return Policy?

    Due to the unique nature of our products, all purchases are final and non-refundable. We are unable to process returns or exchanges under any circumstances. If your order arrives damaged or with a defect, please reach out to us immediately so that we can assess the situation and work with you towards a resolution.

  • 10. What if my package is lost?

    Essential Remedies is not liable for lost or stolen packages. Kindly contact your shipping carrier directly for assistance in filing a claim.

  • 11. Can I cancel my order?

    Considering the nature of our products, we do not permit order cancellations once they have been placed. However, if you forgot to include an item in your cart before checkout, please reach out to us via email or chat, and we will assist you in adding the additional product to your order.

  • 12. What's the Processing Time for Order Fulfillment?

    At Essential Remedies By Ev, we strive for prompt service, aiming to fulfill all orders within 1-2 days. While we're dedicated to speedy processing, please note that on occasion, fulfillment may take up to 5 days. We appreciate your understanding and assure you that your satisfaction remains our top priority.